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Privacy Policy

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ArchiBoost AI – Privacy Policy

Effective Date: September 4, 2026

ArchiBoost (“ArchiBoost,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use ArchiBoost AI, our website, applications, and related services (collectively, the “Service”).

ArchiBoost AI is designed to help architects and other AEC professionals understand building codes and related requirements more efficiently.

By using the Service, you agree to this Privacy Policy.

1. What We Collect

We collect information you provide directly, information collected automatically when you use the Service, and information from a small number of third parties that help us operate the Service.

Information you give us

This may include:

  • your name, email address, and company name;
  • account login information;
  • prompts, questions, and other inputs you submit;
  • files, documents, and other content you upload;
  • billing and subscription information;
  • communications you send us, such as support requests or feedback.

Information we collect automatically

This may include:

  • IP address;
  • browser and device information;
  • log data;
  • usage information, such as features used and pages visited;
  • cookie and similar technology data.

Information from third parties

We may receive limited information from service providers such as:

  • payment processors;
  • analytics providers;
  • authentication or infrastructure providers;
  • your employer or organization, if they manage your account.

2. How We Use Information

We use your information to:

  • provide, operate, and maintain the Service;
  • create and manage your account;
  • process your prompts, searches, and uploaded files;
  • support team and enterprise functionality;
  • process billing and subscriptions;
  • respond to support requests and communicate with you;
  • improve product performance, reliability, and usability;
  • protect against fraud, abuse, and security issues;
  • comply with legal obligations.

3. How We Handle Your Content

Your files, documents, prompts, and other submitted content are a core part of the Service, so we want to be clear about how we handle them.

  • You keep ownership of the content you upload.
  • We use your content only as needed to provide, secure, and support the Service for you and your organization.
  • We do not sell your personal information.
  • We do not share your personal information with third parties for their own marketing or advertising purposes.
  • We do not disclose your uploaded private content outside your organization unless:
    • you ask us to,
    • it is necessary for trusted service providers helping us run the Service, or
    • we are required to do so by law.

4. How We Share Information

We share information only in limited situations:

Service providers

We work with vendors that help us operate and deliver the Service, including hosting, infrastructure, AI processing, payments, analytics, security, and customer support providers. We share only the information necessary for them to perform their services on our behalf, subject to contractual confidentiality and security obligations.

Where necessary to process your requests, our infrastructure and AI providers may process your prompts, uploaded content, and related information. We do not use your private uploaded content or prompts to train AI models, and we require that our AI providers do not use that information to train their models.

Your organization

If you use ArchiBoost AI through a team or company account, authorized users or administrators in your organization may be able to access certain account data, usage information, prompts, outputs, or uploaded content, depending on your organization’s setup.

Legal and safety reasons

We may disclose information if required by law, legal process, or where reasonably necessary to protect rights, safety, security, or the integrity of the Service.

Business transfers

If ArchiBoost is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Analytics

We use cookies and similar technologies to keep the Service running, remember your preferences, understand usage, and improve performance.

You can control cookies through your browser settings, but disabling them may affect how the Service works.

6. Your Choices

You can:

  • update certain account information through your account settings;
  • unsubscribe from promotional emails using the link in those emails;
  • request access, correction, or deletion of your personal information by contacting us.

We may still send important service, billing, and legal notices even if you opt out of marketing messages.

If you are a California resident, you may have additional rights under California law. ArchiBoost does not sell personal information and does not share personal information for cross-context behavioral advertising.

7. Data Retention

We keep personal information for as long as needed to provide the Service, operate our business, comply with legal obligations, resolve disputes, and enforce our agreements.

If you delete content or close your account, we will make commercially reasonable efforts to remove it from active systems, although backup copies may remain for a limited time.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information and customer-uploaded content, including encryption in transit and at rest, access controls, and secure infrastructure.

No system is completely secure, so we cannot guarantee absolute security.

9. Children’s Privacy

ArchiBoost AI is not intended for children, and we do not knowingly collect personal information from anyone under 18.

10. Third-Party Services

The Service may contain links to independent third-party websites or allow you to connect to third-party services. Your use of those websites or services is governed by their own terms and privacy policies. We do not control their independent privacy practices.

This section does not change the confidentiality and security obligations described in Section 4 for service providers that process information on our behalf.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and may also provide notice through the Service or by email.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:

info@archiboost.ai